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QuickBooks error

How to fix Outlook is Missing in QuickBooks Desktop problem?

Microsoft created Outlook, a system for sending emails via the web. Microsoft Outlook enables us to send various forms through emails set up in settings. In QuickBooks, there are three ways to send emails: via webmail, Outlook, or QuickBooks e-mail. The options available are quite varied. If you decide on Outlook is Missing and begin setting up QuickBooks Desktop to send emails, you might find that parts of the client’s email preferences are missing.

When you are using an older version of Outlook, this kind of error happens. Here, in this article, we’ll talk about some fundamental problems and how to avoid them, which may help you fix the Outlook that is missing in the QuickBooks desktop issue. you can contact QuickBooks support.

Outlook is Missing in QuickBooks

Causes of Outlook is missing in quickbooks Desktop Error

Several causes for this error. A few common reasons are:

Causes for that quickbooks send forms outlook missing or outlook is not an option in quickbooks send forms preferences. To know all possible causes read this post.

  • When there is a compatibility issue occurs.
  • Using an older version of Microsoft office.
  • Problem with Microsoft outlook setup.
  • You have not chosen Outlook as the preferred email program on internet explorer.
  • Your QB is hosted based on the Cloud and your service provider doesn’t install it.
  • When the outlook is not set as the default program.

Steps to change the mail preferences

  • Change the email preferences in quickbooks
  • Firstly, you have to open the quickbooks Desktop properly.
  • There you can see a setting option, Go to the Settings.
  • Choose the Edit Option, Select Preferences.
  • After that select the Send Forms option from preferences where you see the option of My preferences.

The whole process is like- EditPreferences> Send Forms> My Preferences

Steps to change the mail preferences

  • Change the email preferences in quickbooks
  • Firstly, you have to open the quickbooks Desktop properly.
  • There you can see a setting option, Go to the Settings.
  • Choose the Edit Option, Select Preferences.
  • After that select the Send Forms option from preferences where you see the option of My preferences.

The whole process is like- EditPreferences> Send Forms> My Preferences

Solutions for resolve Outlook is Missing in QuickBooks Desktop problem

Solution 1:- Using quickbooks latest Version

When you are going to the solution, Make sure that you are working on the latest version of quickbooks.

Solution 2:- check the Outlook Version

Ensure that your Outlook version is supported

  • Firstly the user needs to go to the outlook help menu and then choose the Microsoft office outlook from there.
  • Then validate the version information as well as the Build number to install the version of outlook and after that check the version of outlook for easily set up the email.
  • After that check the version of Microsoft outlook from the QuickBooks ribbon.
  • You need to double examine the outlook version
  • Also, check the compatible version of QuickBooks Desktop.
  • And its QuickBooks system requirements

Solution 3:-Make Outlook as a default program

Setup the Outlook as a default email program

Outlook 2010/2013

Outlook 2010/2013
  • Firstly go to the File tab and then click on the Options.
  • Then under the Startup Options, Make the Outlook program default for E-mail, Contacts, and Calendar

Outlook 2007 and earlier

  • Select tools Option and click on the Other tab.
  • Under the General setting, Select the Outlook program default.

Solution 4:-Set the default email program on Internet explorer

Set the Email program default in Internet Explorer

Before you started, Ensure that you have the Microsoft Outlook profile. Also, you should be able to send and receive emails from your Outlook profile

  • Select Tools and Internet Options in Internet Explorer.
  • Then Choose the program tab.
  • Follow this instruction for Internet Explorer 9.0,8.0 and 7.0 
    • At the bottom of the window, Select Set programs> Set your Program default.
    • Select your email application.
    • Click to set the program as a default and click OK.
    • After that Select set program access & computer defaults.
    • Choose Microsoft Window, and From the drop-down function, select Use my current Microsoft e-mail program then OK.
  • For Internet Explorer 6.0
    • Firstly, you have to close and reopen Internet Explorer.
    • Select Tools> Internet Options>program tab.
    • In Internet Explorer, Choose Outlook as the email program then Ok.
    • In quickbooks, Go to the Edit menu> preferences> Send forms> then my preferences tab.
    • Select your email program with send emails using a section.

Solution 5:-Edit the mail profile in windows

In Windows, Edit the mail profile setting

  • Go to the Window Start button, then Open the control panel on your Desktop.
  • In the Control panel field, On the top left, enter mail> Select mail in the result screen.
  • In the Mail setup window, Select show profiles. after that Select Always use this profile Option then select OK.
  • Open the QuickBooks and try to set it to use Outlook email.

Solution 6:-Edit the WIN.INI file

This type of file holds some system settings, including used for email.

  • Using your keyboard, press the window key, and type C:\Windows\. Press Enter.
  • Right-click on WIN.INI file, Select Copy and paste that file separate from the location as a backup.
  • Go back to the C folder and open the WIN.INI file again.
  • After editing the file, Select save> Close.
  • Close and open again your QuickBooks software.
  • In QuickBooks, Select edit menu> preferences and also check the send forms preferences. here you can see Outlook should now be an option.

Solution 7:-Run Detect and Repair in Outlook

Run and Detect the errors and repair your Outlook. After the repair, you may need to try again the solution 1,2,3.

Solution 8:-Uninstall and Reinstall the Office and quickbooks

  • Uninstall both QuickBooks & Office.
  • After uninstalling, Reinstall Office and QuickBooks again.

We hope that the above-given steps are helpful for you to resolve email issues on the QuickBooks desktop and you will get rid of the QuickBooks won’t send emails error. In the meanwhile, if you need any further information, you can contact us at qberror006.com. Help is available round the clock.

Frequently Asked Questions

Why is Outlook not working in QuickBooks?

Cause “QuickBooks Email Outlook Not Responding” Error?
The following are some of the most common reasons Outlook freezes when sending emails and files using QuickBooks:

  • You are running QuickBooks not using the administrator account on Windows OS.
  • Incorrect email settings in QuickBooks.
  • Incorrect email settings in Internet Explorer on Windows.
  • Damaged Installation of QuickBooks Desktop application.
  • Inappropriate installation of Outlook application.
  • Microsoft Outlook app is already running in the background of the computer while you are trying to send an email from QuickBooks.
  • Damage in the MAPI32.dll file, which is an email configuration file.

How to Resolve Email Issues in QuickBooks Desktop?

QuickBooks is a well-known accounting program for small and medium-sized enterprises. It has been developed with cutting-edge technology and user-friendliness in mind. The application facilitates financial duties and accelerates business growth. QuickBooks also ensures that emails are sent quickly and smoothly to all parties involved. However, QuickBooks occasionally fails to send emails. In this article, we covered the email issues of QuickBooks desktop that occur while mailing invoices to clients via QuickBooks. You can remedy this problem by following the procedures outlined below:

Error: QuickBooks is not able to process email to Outlook

The following can be the reasons for the same:

  • Email settings are not correct
  • .dll file has been damaged
  • QuickBooks runs as administrator
  • Incorrect or damaged QuickBooks installation
  • Damaged or incorrect Outlook installation
  • While sending email through QuickBooks, Outlook opens in the background